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Last updated: 03.09.2018


"The website" refers to all of the information on this domain. "We" refers to the owner of this domain.

The website uses log files. These files retrieve information such as IP addresses, browser type, reference pages, ISP, time stamp, etc. None of this information may be used to identify you personally. The website also uses cookies.


Personal privacy policy

What personal information we may retrieve, process and store is determined by the Norwegian Personal Data Act and the Europen GDPR. This applies to the entire company including the website.

The Norwegian Personal Data Act states that we are obliged to provide information about how personal data we receive is used. Personal data received is processed pursuant to Chapter II, Section 8 of the Norwegian Personal Data Act.

Responsibility for processing personal data

The main responsibility for processing personal data lies with us as a registered organisation.

Accessing, correcting or deleting personal information

For queries about accessing, correcting or deleting of personal information please send us an email via our contact information.

Due to system backups, personal data may remain in the backup for 60 days after deletion.

Information processed and purpose of processing

On the website we collect personal data through various forms that the user can fill out, for example, to complete a booking, sign up for an event, participate in a competition or order a service. In such instances we request the information we need in order to deliver the service and/or contact the person. Occasionally, we ask for other information that is used for statistical purposes, such as age or postal address. It is optional for the website user to register personal information in our forms.

External providers/data processors

Visit Group Tech. is responsible for the development and maintenance of and processing personal data at www.nordkapp.no. We are responsible for running this domain. We are responsible for the development, operation and maintenance of and processing personal data at our website

Storage and sharing of personal data

Personal information registered in forms on our website is not accessible to other site visitors. The information is stored by us and is not used for any other purpose than that to which the form applies. Information is not shared with third parties unless this is necessary in order to deliver the service that is ordered or if you have consented to this upon completing the form. We do not sell personal information to others.

Information registered in connection with bookings in our booking service is stored at Visit TG in the Citybreak booking system. If you have ordered a service provided by a third party (e.g. hotel accommodation or a sightseeing tour), the information will be shared with the supplier. The information is not used for any other purpose than the booking. Personal information is not shared with third parties beyond this, unless you have given your consent upon completing the form.

Searching on the website

Search words used on the website are collected and stored by Google Analytics, as well as by the search tool operated by Inmeta. The purpose of this is to be able to use data about what it is being searched for, to customise the content of the pages and improve the search function. Search words cannot be linked to other information about the user who made the search.

SSL encryption

Our websites are secured with SSL certification, which means that the pages are encrypted. This is shown by the pages having an https address. You may check this by clicking the padlock icon that appears next to the page’s address in your browser.

Facebook login

On some pages you can also post comments via a Facebook comment field. These comments are linked to your Facebook profile, which is displayed with your profile picture and name, as well as occupation/workplace (if you choose to write something in the Facebook comment field). Your comment and the said information from your profile will appear on the page where you wrote it to all visitors to the page. This information is Facebook's property and is not stored at Visit Nordkapp. Visit Nordkapp does not use your comments or profile information beyond it appearing in the comment field on the page.

If you are logged in to your Facebook account you may also "like" pages on the website. When you “like” a page on our website, your Facebook friends will see that you have liked that particular page. Other users that are not Facebook friends only see the number of “likes” clicked.

In these instances, it is Facebook’s privacy statement which applies. See Facebook's privacy statement at facebook.com.

Booking on this website

All personal data is entered on an encrypted page where it is safe to provide information about yourself and your credit card.

Our payment gateway has implemented a number of security measures to protect your personal information and credit card information. Your e-mail address will not be used for any purpose other than sending you your booking confirmation or send you practical information regarding your booking with us.

Order buttons and external links

On some pages on the website, there are order buttons that lead to other websites, such as purchase buttons in an event calendar or in the presentation of a hotel or booking a table at a restaurant.

If the link leads to a website other than ours, we are not responsible for gathering of personal information on the external site. In such instances, it is the external website's privacy statement which applies.

Integrated elements from external websites

The website contains integrated elements from external websites (such as Tripadvisor, Facebook, Twitter, Youtube, Flickr and Instagram) in the form of widgets or other integrated elements. These elements place cookies in your browser, which they use for statistical and marketing purposes (see information about cookies). We do not store information about your use of these elements. This information is only collected and stored by the external organization (Tripadvisor, Facebook, Twitter, Youtube, Flickr, Instagram, etc.).

Payment

Information regarding payment is sent to payment provider and data processor NETS.

Processing of personal information

We do only process information that is necessary to complete the purchase and the agreement with the customer, such as name, contact information, address and credit card details.

Your e-mail may be used in our newsletter if you willingly consent to such use. This may be used for the purpose of sending information about your chosen tour or accommodation. We may also contact you to get your review of your chosen activity. The e-mail is only used when you have voluntarily given us your consent by submitting your e-mail to us. You have the opportunity at all times to unsubscribe from the newsletters by following the unsubscribe link in the newsletter.

Rights and legislation

You are entitled to request access, correction and deletion of your own personal information. Please contact us through our contact page.

This domain and web site are subject to Norwegian law and legislation.